Remote Support Help
If an IT issue is preventing you from completing your work, our helpdesk agent can be there to help or advise you make the most informed choices.
Speak directly to one of our friendly, experienced and certified engineers. Help-desk hours are open from 9am to 6pm, Monday to Friday. Extended hours or weekend rates are available if booked in advance – contact for further info.
How it works
IT problems come in all shapes and sizes and we are here to help with them, letting you focus on your daily schedule.
You can chat with or speak directly to an experienced engineer who will listen to your concerns and quickly come up with a solution to your problem to get you back up and running.
With your permission our engineers can log onto your PC or device to view your screen, control your mouse and keyboard to resolve your issue.
This is a totally safe and quick way to resolve most problems, allowing you to resume work as soon as possible.